Safer Play For Public
Our team is made up of writers with years of firsthand experience in gambling – both as professionals and players. These are required for land-based gambling venues such as betting shops, bingo halls, and arcades. It applies to casinos, sportsbooks, bingo halls, lotteries, software developers, and more.
PREVENTING HARMS
UK-licensed online casinos are required by the Gambling Commission to provide a specific set of responsible gambling tools to all customers, and most operators go further than the regulatory minimum with additional voluntary features. GamStop blocks access to all UKGC-licensed online gambling operators, including casinos, sports betting sites, bingo sites, and lottery platforms that operate under a UKGC licence. Once registered, all UKGC-licensed gambling operators are required to block your access — including online casinos, sports betting sites, poker rooms, and bingo sites. Log in to your casino account, navigate to the responsible gambling or account settings section, and set daily, weekly, or monthly deposit limits. All UKGC-licensed online casinos are required to offer a range of responsible gambling tools.

Millions of people enjoy gambling every year – whether that be putting money on a horse, playing at a casino, or a bet on the football – and much of this is now done through smartphones. The new levy will apply to all gambling operators licensed by the UK Gambling Commission and will cover both online and real-life-based operators. These include deposit/loss limits, time-outs and self exclusion and reality checks. GAMSTOP is a free self-exclusion service that helps prevent users from using gambling websites and apps run by companies licensed in Great Britain.

So, those extra tools are more than welcome. This one actually stops you when you’ve reached a certain amount in losses in a specific period of time. No bigger top-ups until the clock resets.
- Additionally, many of the sites licensed here are also popular in different countries, but under different operating conditions.
- These signals call for reflection, early adjustments, and using responsible betting strategies designed to reduce exposure.
- Most advice about setting a gambling budget sounds good in theory but falls apart in practice.
- Proactively interacting early enough and in the right way can help someone keep control of their gambling and you will retain them as a customer, instead of them choosing to opt for a self-exclusion or closing their account entirely.
- That’s not necessarily a dealbreaker, but it’s worth knowing where a site stands before you commit your money.
In January 2020, the Gambling Commission approved several organisations for these compulsory funding contributions, ensuring that operators direct their financial support to recognised entities working to mitigate gambling harms. The proposals were opposed by the gambling industry, including the Gibraltar Betting and Gaming Association.They also regulate crypto gambling websites and mitigate the risk of money laundering through such sites. In October 2020, the Commission published the results of an investigation of BGO, GAN, and NetBet, three UK online gambling operators. It is also responsible for remote gambling which includes betting online, by telephone and other communication devices using the equipment, that offer or advertise services to the residents of Great Britain. With modern tools, mandatory protections, and growing support systems, players have more control than ever.
However, it is not absolutely guaranteed that you will get your money back. All gambling businesses must make it clear which level applies to you. Any business you gamble with must tell you whether your money is protected in case they go bust. My account has been closed and I don’t know why The most frequently asked questions relating to money and rights. You can block access across all devices with one simple account.
If you do drink or use drugs, tell someone you trust about your gambling and limits. Gambling for long stretches of time can make it difficult to keep track of the time and money you’re spending whilst playing. Opening up and spending quality time with those you care about can be a big step towards alleviating your feelings and getting the support you need.

Use responsible gambling advice for session choices; use debt support for bills, credit, and cashflow. Gamban and BetBlocker restrict access to gambling sites and apps, while bank transaction blocking halts deposits using merchant codes. These markers show why responsible online gambling includes monitoring mood, testing self-control, and seeking timely help when needed. For steadier sessions, apply responsible gambling tips, tighten settings immediately after any slip, and schedule a short check-in next week.
NATIONAL GAMBLING HELPLINE
Easyodds.com Best Practice – Your bookmaker should implement customisable reality checks, allowing players to set notification intervals between 15 minutes and 2 hours. The process should be simple and accessible from the account settings page. Time-out features allow players to temporarily suspend their accounts for short periods, typically ranging from 24 hours to 6 weeks. Gamblers Anonymous is a support group for individuals struggling with gambling addiction.
Calculate the cost of your gambling with our Cost2Play Calculator. If you’re worried about a gambling problem, take the Gambling Self-Assessment Quiz. Find out how to talk to your teenager before they experience problems with gambling. While teens and gambling don’t mix, many are already placing bets at school and buying virtual loot boxes. Find out why year olds are at a high risk of developing gambling problems and how to spot the signs.
You can control how much you deposit into your casino account using this tool. Features like deposit limits, reality checks and self-exclusion options ensure you can gamble safely and responsibly. This means setting spending limits, tracking playtime and managing behaviours to avoid financial risks. From setting limits to knowing when to take a break, we’re here to support you every step of the way. The week saw a blitz of safer gambling messages online and in land-based venues to spark a nationwide conversation about responsible gambling. If they do nothing contact the gambling commission as this is a breach of the code.

Gambling harms self-assessment

Prepare once, then reuse the same pack across services to save time and keep conversations focused. Clinics will signpost money help where debts or arrears slow progress. Expect clear explanations, practical tasks between sessions, and support that aids change across 2025. Below are well used organisations, contacts, official sites, and features, so choices feel simple.
UKGC-licensed casinos are required to identify and block GamStop-registered players. A safe casino makes its responsible gambling tools easy to find and use. Choosing a properly licensed casino is the foundation of responsible gambling. It is illegal for anyone under 18 to gamble, and all UKGC-licensed casinos are required to verify the age of every player before allowing them to deposit or play.
All UKGC-licensed gambling sites have new online casino strict procedures to prevent underage gambling. However, all online casino operators must hold a Gambling Commission (UKGC) licence to operate legally in the UK. You can use GamBlock if you’re worried about resorting to VPNs to access online gambling sites. It also offers free advice on responsible gambling for UK players. The Gamban tool lets you instantly block internet access to thousands of online gambling sites.
For a more comprehensive approach, GamStop is a free service that lets you self-exclude from all UKGC-licensed gambling sites at once. Session time limits let you set a maximum playing time, after which the site will log you out. Some players find it helpful to use a separate bank account or e-wallet specifically for gambling. One thing worth noting is that the number of online gambling sites in the UK continues to grow. Understanding what tools are available, how to set your own boundaries, and when to step back are all things that every player should know before they even create an account. The days of casinos turning a blind eye to players spending beyond their means are, in theory, behind us.
The moment gambling shifts from something you enjoy into something you feel you need to do, or something you rely on as a source of income, it has crossed a line. We recommend you complete self-assessment tests to determine your gambling habits. You can also check the actual casino website to see what license they hold. Usually, you can decide between an indefinite exclusion or a definite exclusion depending on your needs. We recommend you utilise all available tools to your disposal to ensure you stay in control. Some offer advanced tools that indicate changes in your behaviour, while others provide controls to limit your spending.
In most cases, the only effective tool to avoid underage users is the age verification process, and many operators only enforce this process during prize redemptions. A core aspect of our activity is preventing underage gambling. If you’re someone who is easily tempted to reverse withdrawals it may be best to join a gaming site with a short pending period time frame and one which also offers manual flushing. At some sites, you can manually flush the request which stops you from reversing the withdrawal.
Prior to the Act, an operator in one of the whitelisted gambling jurisdictions could advertise their services in Great Britain without requiring a separate license from the Commission. Personal Functional licenses are needed for key individuals performing a functional but non-management role in a gambling organization. Personal Management licenses are for individuals occupying management positions in a gambling company which is applying for an operating license in the UK.
Most reputable online casinos — including many non GamStop UK casinos — offer a suite of player protection tools built directly into their account dashboards. Furthermore, the practice of responsible gambling is widespread in gaming sites where operators incorporate tools and features to regulate player behaviour. Every licensed gambling site has a responsible gambling policy outlining how they protect players and what support is available. Playing at licensed casino sites is one of the best ways to practice responsible online gambling in the UK. Using tools to set deposit, loss, and time limits is a good way to stay within your self-imposed limits. Under UKGC regulations, all licensed operators must provide clear information about responsible gambling tools and how to use them.
Bookies do a lot on top of self-exclusion to help punters gamble responsibly. Every bookmaker on this site is licenced with details including licence numbers found in our individual betting site reviews. You can easily search the site to find out if an operator has a UK gambling licence. The commission not only regulates bookies but is there to protect you as a punter. The UK Gambling Commission is a body that provides gambling licences and enforces gambling legislation. Effectively use whatever tools help you to gamble in a responsible way but yet still keep the fun.
GamCare provides information, advice, and support for anyone affected by gambling. BeGambleAware operates the National Gambling Helpline and is one of the primary sources of support for gambling-related harm in the UK. The UK has a robust network of free, confidential support services for anyone affected by gambling. While not gambling-specific, it can be a useful additional layer, particularly for parents who want to prevent minors from accessing gambling sites.
We will engage with operators to enable the guidance to take account of queries we receive about the requirements following publication. New guidance, which operators are required to take account of, will be issued in June to help them understand and comply with the requirements. NEW rules ensuring online gambling businesses do more to identify and take action to protect consumers at risk of harm have been introduced by the Gambling Commission. Our service finder can help you get the right support to stop gambling problems.
Short pauses last minutes, cool-off periods can stretch days, and both differ from full self-exclusion which is longer and binding. This discipline protects finances and supports affordability checks while satisfying Enhanced Due Diligence requirements. Deposit limits cap how much you can load, loss limits restrict how much you can drop, and staking caps prevent bets above chosen thresholds.
Session limit restriction is an effective tool to help you manage the time you spend gambling. Once you’ve reached your limit, you won’t be able to deposit until the remaining timeframe has passed. This helpful tool allows you to set specific limits across days, weeks and months. By measuring your gambling behaviour and utilising available tools, you can manage your gambling in a safe and responsible manner.
